COLLECTION HOUSE – লাখো মানুষের আস্থার অনলাইন বাজার! – সেরা পণ্য, সেরা দাম, সেরা ডেলিভারি! হাতে পেয়েই টাকা দিন! | যেমন দেখেন, তেমনই পাবেন! | দ্রুত ডেলিভারি! | সহজ রিটার্ন, ঝামেলা ছাড়া! | সেরা দামে সেরা মান! | নিশ্চিন্ত শপিং অভিজ্ঞতা! COLLECTION HOUSE – বাজেট ফ্রেন্ডলি, প্রিমিয়াম শপিং, এখন হাতের মুঠোয়!

Legal Documents

Privacy Policy &
Terms of Service

Collection House — collectionhouse.com.bd

Privacy Policy

Important Notice আমাদের প্রাইভেসি পলিসি যেকোনো সময় বিনা নোটিশে পরিবর্তন হতে পারে। পরিবর্তন সম্পর্কে অবগত থাকতে নিয়মিত এই পেইজ পর্যালোচনা করুন।

We, at Collection House, value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

What Do We Do with Your Information?

Our website or app may collect various types of required information when you place an order. As part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. We will receive, store and process your data for preparing your purchase order and will save it for any possible future allegation.

We Collect
Title · Name · Gender · Date of Birth · Email Address · Postal Address · Delivery Address · Telephone Number · Mobile Number · Payment Procedure

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

Third Party Policy

We may pass your details to other companies affiliated with us only for the purpose of providing you better service. We may pass your details to our agents and subcontractors to help with analyzing data and providing marketing or customer service assistance.

We may also use third parties to assist us with delivering products to you and to help us collect payments. Certain third-party service providers, such as payment gateways, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Links & Cookies

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Collection House is not responsible for the privacy practices or the content of those linked websites.

Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

Changes To Your Information

You may review, update, correct, or delete the personal information in your profile at any time. For more information, contact us at support@collectionhouse.com

Terms of Service

Terms & Conditions

Notice ওয়েবসাইট ব্যবহার করে আপনি এই শর্তাবলীতে সম্মত হচ্ছেন। আমাদের নীতি যেকোনো সময় বিনা নোটিশে পরিবর্তন হতে পারে।

Welcome to collectionhouse.com.bd (Collection House). By using the Website, you agree to be bound by the Terms. Please read them carefully as your continued usage of the Website signifies your agreement to be bound by these Terms and Conditions. If you do not want to agree to the Terms and Conditions, you must not subscribe to or use the Website or our services.

You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Site.

Collection House does not support or encourage multiple accounts owned by a single user even with different mobile numbers, and reserves the right to restrict, deactivate, or disable any account that might fall under any sort of abuse of the service.

1. Personal Information & Sharing

1(a)
Your submission of personal information through the store is governed by our Privacy Policy. Visit our website to learn more about our "Privacy Policy".
1(b)
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

We may disclose personal information to third parties when required to provide you access to our Services, comply with legal obligations, enforce our User Agreement, or prevent fraudulent activities. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.

2. Governing Law

2(a)
These Terms of Service shall be governed by and construed in accordance with the applicable laws governing ecommerce in Bangladesh. Any legal claim or proceedings arising out of this website must be brought within the jurisdiction of a competent Court in Bangladesh.
2(b)
The contents set out herein form an electronic record in terms of তথ্য ও যোগাযোগ প্রযুক্তি আইন, ২০০৬ (Information & Communication Technology Act, 2006). This document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User.

3. Payment Method

Payment Method Condition
Cash on Delivery For orders valuing more than BDT 500 including delivery cost
Card on Delivery For orders valuing more than BDT 500 including delivery cost
Online Payment Applicable for any ordered amount as per company policy
bKash Payment Applicable for any ordered amount as per company policy
Payment Notes For orders less than BDT 500, customers need to make advance payment. For some products (depending on size/price), we may ask for full/partial advance payment. Delivery of products outside Dhaka must be paid in advance for transportation costs.

4. Taxes: You shall be responsible for payment of all fees/costs/charges associated with the purchase of products and agree to bear any applicable taxes as per prevailing law.

5. Eligibility

5(a)
If you are a minor i.e. under the age of 18 years, you shall not register as a user of collectionhouse.com.bd and shall not transact on or use the Website. Collection House reserves the right to terminate your membership if it is discovered that you are under the age of 18 years.
5(b)
By accepting the Terms or using the Website, the User irrevocably declares that he/she is of legal age i.e. 18 years or older, and capable of entering into a binding contract.

6. Products

Products are available exclusively online through collectionhouse.com.bd. These products may have limited quantities and are subject to return or exchange only according to our return policy.

Collection House has made every reasonable effort to display products in their original color and accurate size. However, due to device display settings, variations may occur. If a product is not as described, your sole remedy is to return it unused by fulfilling all conditions as per our return policy.

We reserve the right to limit sales to any person, geographic region, or jurisdiction. All product pricing is subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

7. Discounts & Allowances

Discounts and allowances (Coupon code, Promo code, Gift card code, App discount, Occasional offers, Sign-up offers, etc.) are reductions of the basic price of products or services.

The value of the discount coupon or gift card will not be refunded on returns or exchanges after using for a successful order. Users having multiple accounts under the same cell phone number or email address cannot avail discounts or offers more than once.

Customers cannot avail multiple discount offers in a single order. For example, if a customer uses "CLH" vouchers, they cannot use reward points or any other discount along with the ordered item. collectionhouse.com.bd holds the right to change/revise/modify any discount offers without prior notice.

8. Others

Stock Availability
Orders are subject to availability of stock.
Delivery Timeline
Delivery might take longer than usual due to force majeure events which include, but are not limited to, political unrest, political events, national/public holidays, etc.
Cancellation
Collection House retains unqualified right to cancel any order at its sole discretion prior to dispatch for any reason, which may include but not be limited to: mispriced product, out of stock, expired, defective, malfunctioned, or containing incorrect information arising out of technical or typographical error.
Refund Timeline
If any order is canceled, the payment shall be refunded within 10 to 15 working days, but it may take longer in exceptional cases. Received cash back amount, if any, will be adjusted with the refund amount.
আরও তথ্যের জন্য আমাদের সাথে যোগাযোগ করুন

Terms of Service বা অন্য যেকোনো প্রশ্নের জন্য

support@collectionhouse.com
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